Privacy policy

In force September 20, 2023
Updated February 24, 2025

Site

https://www.ideacontrole.com
Information site with intranet

Purpose of the privacy policy

The purpose of this privacy policy is to inform our site users of the personal information we will collect, as well as providing the following information, if applicable:

Which personal information we will collect
How the collected information will be used
Who has access to the collected information
The rights of site users
The site’s cookie policy

This privacy policy complements our site’s general terms and conditions of use.

Applicable laws

This policy complies with the laws in force in Quebec, particularly the Act respecting the protection of personal information (Law 25).
This law modernizes the framework for the protection of personal information and imposes new obligations on companies regarding transparency, consent, security, and user rights.
In accordance with Law 25, we undertake to:

Designate a privacy officer
Be transparent about the collection, use, and preservation of personal information
Promptly inform users in the event of a confidentiality incident that involves a risk of serious harm
Regulate the disclosure of personal information
Make sure users can exercise their rights of access, rectification, and withdrawal of consent

Consent

Users agree that by using our site, they consent to:

The conditions set out in this privacy policy
The collection, use, and storage of the information listed in this policy

Personal information we collect
Automatically collected information

When you visit and use our site, we may automatically collect and store the following information:

IP address
Location
Hardware and software details
Links clicked while using the site
Content viewed on the site

User-provided information

We may also collect the following information when you take certain actions on our site:

Name
Email
Phone number
Full address
Company name
Company website
Resume
Consumption habits and energy costs before installation
Autofill information

This information may be collected using the following methods:

Contact form
Satisfaction form
Warranty form
Intranet customer area
Intranet partner area

Please note that we only collect information that helps us achieve the purpose stated in this privacy policy. We will not collect any additional information without informing you in advance.

How we use personal information

Personal information collected on our site will only be used for the purposes specified in this policy or indicated on the relevant pages of our site. We will not use your information for purposes beyond those disclosed.

The information we collect automatically is used for the following purposes:

Statistics

The information we collect when a user takes certain actions may be used for the following purposes:

Communication

Who can see personal information
Employees

We may disclose to any member of our organization the user information reasonably necessary for them to achieve the purposes set out in this policy.

Third parties

We may share user information with the following third parties:

Website designer
Subcontractors

We may share user information with third parties for the following purposes:

To improve the services we offer

Third parties are unable to access user information beyond what is reasonably necessary to achieve their assigned purpose.

Other disclosures

We undertake not to sell or share your data with third parties, except in the following cases:

If required by law
If required for legal proceedings
To prove or protect our legal rights
To show buyers or potential buyers of this company in the event that we aim to sell it

If you follow links from our site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.

How long we store personal information

We do not keep user information beyond the period necessary to achieve the purposes for which it is collected. To comply with current legislation, we will delete personal information that is no longer required after a maximum of 7 years.

How we protect your personal information

To protect your security, we use a transport layer security protocol to send personal information within our system.

All information stored in our system is thoroughly secured and only accessible to our employees, who are bound by strict confidentiality agreements and face dismissal if they breach them.

While we take every reasonable precaution to ensure that our user information is secure and that users are protected, there is always a risk of harm. The internet as a whole can be insecure. Given that, we are unable to guarantee the security of user information beyond what is reasonably practical.

Your rights as a user

As a user, you have the right to access all your personal information that we have collected. You also have the right to update or correct any personal information in our possession provided it is permitted by law.

You may choose to withdraw or modify your consent to the collection and use of your information at any time, provided that it is permitted by law and you inform us within a reasonable period of time.

How to modify, delete, or contest collected information

If you want to have your information deleted or modified in any way, please contact our Privacy Officer:

Charles Boudreault
[email protected]
3372 Chemin des Chutes, La Baie, QC G7B 2Z6

Cookie policy

A cookie is a small file the website stores on a user’s hard drive. Its purpose is to collect information related to the user’s browsing habits. We use the following types of cookies on our site:

1. Analytical cookies

These cookies help us improve our site’s design and functionality by collecting information on the content you access and engage with while using our site.

2. Third-party cookies

We may use third-party cookies on our site for the following purposes:

You can choose to be notified each time a cookie is sent. You can also choose to disable cookies entirely in your web browser, but this may reduce the quality of your user experience.

Changes

This privacy policy may be amended occasionally to remain in compliance with the law and reflect any changes to our information collection process. We recommend that our users check our policy from time to time to ensure that they are aware of any updates. If necessary, we may use email to notify users of changes to this policy.

Contact

If you have any questions, please feel free to contact us: